FAQ

Any more questions? Contact us and we’ll be happy to help. We would love to hear from you.
Table of Contents

Order Related

Once you place your order, it will be shipped within 1-2 business days. You can expect it to arrive at your doorstep within 3-4 days. If you are in the DELHI NCR region, your order will be delivered within 24 hours.

You can easily track your order by visiting the “Order Details” section on our website. There, you’ll find all the relevant information about your order’s status and location.

You can cancel your order under the following circumstances:

 – Before Payment: You can cancel the order at any time before making the payment, during the browsing and shopping process.

 – Order Not Yet Shipped: If the order has not been processed or shipped, you can cancel it without any issues. However, after shipment, cancellations will not be accepted.

Yes, you can add a gift message to your order during the checkout process. Make your gift even more special with a personalized message.

We encourage customers to place orders directly through our website for a seamless shopping experience. However, if you face any difficulties, you can contact our customer care team, and they will be happy to assist you in placing your order over the phone.



Product/Delivery Related

Yes, we strive to maintain accurate stock information on our website. However, if any product goes out of stock, we will promptly inform you and provide alternatives if available.



Unfortunately, we only offer delivery within India. Our services are limited to PAN India locations.

Yes, all our products are entirely made in India.

Absolutely! Our toys are made from eco-friendly and non-toxic materials like EVA foam and child-safe wood, ensuring they are completely safe for kids to play with. Your child’s safety is our top priority.

Coupon/Promotion Related

Yes, we regularly provide coupon codes and offer discounts to our customers. Keep an eye out for our promotions to enjoy great deals on your purchases.

Coupon codes are subject to certain terms and conditions. Please review the specific details mentioned with each coupon code to understand its applicability, validity period, and any product exclusions. Only one coupon code can be used per order unless otherwise stated.

Absolutely! As a welcome gesture, we offer special promotions and discounts for first-time customers. Take advantage of these offers to make your first purchase with us even more delightful.

Payments Related

Yes, we accept cash on delivery. Also we offer various secure online payment options for your convenience.

Yes, we take the security of your personal and payment information seriously. Your payments are processed securely, and we use industry-standard encryption to safeguard your data.

Customer Care

You can easily reach our customer care team by visiting the “Contact Us” page on our website. Additionally, you can call us directly to get the assistance you need.